Refund

• Cancellations made 48 Hours or more in advance will receive a full refund.

Cancellation Policy

Booking changes or cancellations must be made up to 48 Hours before your departure date. However, Round-trip tickets cannot be cancelled or refunded after the first trip's cancellation deadline.

Amendments

• We will be allowed without penalty if written notice is made within 24 Hours prior to departure. However amendment is subject to availability and new rates may apply.
• Any amendment resulting in lower rates or less number of passenger is subject to 5% surcharge of the difference figure between total amounts less the amended amount.

Late Booking

For all late bookings under 24 Hours please chat with us directly.

Things to Know

• Please arrive prior to your trip's departure time no later than 30 minutes for domestic trip and 1 hour for international trip. If you are late, your ticket will expire and cannot be Refunded and Changed.
• You can check in with e-ticket on mobile or device. Please make sure you check in with the right operator you booked with.
• Time stated is only for estimation. The actual time schedule is subject to change without prior notice due to unpredictable weather conditions and fortuitous events.
• The Speedboat trip is not suitable for pregnant women, infants (children under 3 years old), people with heart or back problems, or other physical impediments.
• The price does not include Foreigner Marine park fee (200 THB, Thai 40 THB) and, Pier Entrance fee 20 THB, and any additional fees and surcharges (if any).
• Each passenger is allowed 1 luggage size of 20-22 inches only per passenger.
• IMPORTANT: If one way ticket was used or the date and time specified on the ticket passed already, it cannot be cancelled or refunded.
• Connecting Flights: The Company is a point to point carrier and we do not take responsibility for delays or connecting flight.
• No pets allowed.