Welcome to our Phuketferry.com website (the "Website"). The Website is provided for you by Liva Group HK Limited.
These terms; "we", "us", "our" refer to Liva Group HK Limited, which is a Hong Kong based corporation. The term "you" specifically refers to our valued customers who will be visiting our Website and/or booking trips and tours through us on this Website.
Our Website is offered to you on condition of your acceptance of all of the terms, conditions, and notices presented below (collectively, the "Agreement"). By accessing or using this Website, you agree to be bound by our Agreement. When booking any travel products or services on this Website through our customer service agents, you agree that this Agreement shall apply to all of your transactions. Please read this Agreement carefully. If you do not accept all of the presented terms and conditions, please do not use this Website. You may return to this page at your discretion to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Agreement without prior notice. Your continued use of this Website signifies your acceptance of the updated or modified Agreement.
As a condition of your use of this Website, you warrant that (a) you are legally able to create a binding legal obligation; (b) your use of this Website will abide by the terms of this Agreement; (c) you will use this Website only to make legitimate reservations for you or for another individual for whom you are legally authorized to act on behalf of; (d) if making reservations on behalf of another, you will notify such person(s) about the terms, conditions, and restrictions that apply; (e) all information provided by you on this Website is true, current, accurate, and complete, (f) if you have an account connected to this Website, you will safeguard your account information appropriately. We retain the right to deny access to anyone to this Website and our offered services, for reasons including, though not limited to, violation of this Agreement.
All content and information on this Website (including price and travel service availability), and the infrastructure used to provide such content and information, is the property of Liva Group HK Limited. Naturally, you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website. However, you agree not to modify, copy, distribute, display, perform, reproduce, publish, license, create derivative works from, transfer, sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
- (a) use this Website or its contents for any commercial purpose of your own;
- (b) make a speculative, false, or fraudulent reservation, whether in anticipation of demand or otherwise;
- (c) access, monitor or copy content or information of this Website using any automated or manual process for any purpose
- (d) violate the restrictions on this Website or bypass other measures used to prevent or limit access to this Website;
- (e) take any action that imposes an unreasonable or disproportionately large load on our infrastructure
- (f) deep-link to any portion of this Website for any purpose without our express written permission;
- (g) "frame", "mirror" or incorporate any part of this Website into any other website without our prior written authorization.
You may be subject to additional terms and conditions from the travel/tour companies that you connect you to via this Website. Be sure to read these additional terms and conditions carefully. It is important that you agree to abide by the terms and conditions of any purchase imposed by connected suppliers that you choose to travel with or enjoy services from, which includes payment of any amounts when due, and compliance with the supplier's instructions with regard to availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. Any violation of a supplier's rules / restrictions may potentially result in the cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
It's always good to hear from you, though please know that with submitted content to this Website, for example ideas, questions, comments, etc, you grant Liva Group HK Limited and partners a nonexclusive, royalty-free, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any chosen media (b) use the submitted name in connection with such submission. You acknowledge that Liva Group HK Limited and partners may include your name and city on a reproduced or published post, and that such submissions may be shared with our supplying partners. You acknowledge and agree that your submissions are non-confidential and non-proprietary. We will take no responsibility or assume no liability for any submissions you make. We are not under obligation to post your comments; we reserve the right to choose which comments are to be published on this Website. If you do not agree to these terms or conditions, please do not provide us with any submissions.You are fully responsible for the content of your submissions, and prohibited from posting to or from this Website: (a) content that is unlawful, threatening, libelous, defamatory or obscene that potentially violates rights, privacy, or any law; (b) any commercial material or content, which includes solicitation of funds, advertising, or marketing of any good or services; (c) content that misappropriates, infringes or violates copyrights, trademarks, patent rights or any other third party legal rights. You will be held solely liable for any damages that occur from any content submitted or posted to this Website.
You acknowledge that Liva Group HK Limited and partners pre-negotiate trip rates with suppliers to be able to facilitate bookings on your behalf. Rates displayed on the Website are a combination of the pre-negotiated trip rate and the fee established by for service compensation. You authorise Liva Group HK Limited and partners to book your reservations for the total reservation price, which includes the trip rate as displayed on the Website, plus service fees and tax recovery charges, and additional taxes/fees where applicable. You agree that your credit card will be charged by Liva Group HK Limited through secure payment channels for the total reservation price. On submitting your booking request, you authorize Liva Group HK Limited to facilitate trip bookings on your behalf, including making payment arrangements with trip suppliers. Any service fee is retained to cover operational and customer service costs, with the remaining balance being compensation for travel service administration. Please see our terms and conditions for trip bookings so that you are clear on cancelation and schedule changing policies.
Information, services and software published on this site may contain inaccuracies or errors. Liva Group HK Limited and partners do not guarantee the accuracy of, and disclaim liability for errors or unintended inaccuracies relating to travel and/or tour information displayed on this Website. In addition, Liva Group HK Limited expressly reserves the right to correct any pricing errors as discovered on this Website and/or pending reservations made at an incorrect or errant price. In such an event, the Company will offer to you the opportunity to keep your pending reservation at the corrected price or we will accept without question your canceled reservation without penalty.
The trips, ferries, express boats, transfers or tour suppliers that this Website displays are independent contractors and not agents or employees of Liva Group HK Limited or its operational partners. Liva Group HK Limited or its operational partners are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any supplier, or for any personal injury, death, property damage, or any other damage or expense arising from the operational or service behaviour of suppliers. Liva Group HK Limited and operational partners will not refund customers in the event of supplier delay, cancelation, overbooking, strike, or any cause that is beyond the Company's direct control. Liva Group HK Limited and operational partners accept no responsibility for any additional expense incurred by our customers because of supplier delays, re-routings, mistakes or forced action by Government authorities.
If, despite the limitation above, Liva Group HK Limited and operational partners or their respective suppliers are found liable for any loss or damage which arises out of, or is in any way connected with any of the occurrences described above, then the liability of Liva Group HK Limited and operational partners and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you have paid to Liva Group HK Limited in connection with your Website transaction(s), or (b) One-Hundred Dollars (US$100.00) or the local currency equivalent.
You agree to defend and indemnify Liva Group HK Limited and operational partners, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(a) your breach of this Agreement or the documents referenced herein;
(b) your violation of any law or the rights of a third party; or
(c) your use of this Website.
Links to Third Party Websites
This Website may contain hyperlinks to websites that are operated by parties other than Liva Group HK Limited and operational partners. These links are provided only for your reference. We cannot and do not control such websites and are not responsible for their contents, privacy, or Website practices. Please take precautions to make sure that whatever links you select or software you download is free from viruses, worms, trojan horses, defects and other items of a destructive nature. When our Company adds links to other websites, it does not imply any endorsement of content material on such websites or any association with their operators.
Our currency converter is specifically for your convenience. All trip rates provided in a different currency to the currency displayed on the Website are converted to the displayed currency at a rate determined by Liva Group HK Limited. The currency and amount you see displayed on the booking confirmation page is the amount that will be charged your credit card. Liva Group HK Limited reserves the right to convert and charge this amount in your credit card currency. Please note that (a) exchange rates fluctuate daily, and (b) your bank may impose additional fees on the transaction.
Copyright and Trademarks
All contents of this Website are © Liva Group HK Limited. All rights reserved. If you are aware of an infringement of our brand, please let us know by e-mailing us at
This Agreement (and any other terms and conditions referenced herein) constitutes the complete agreement between you and Liva Group HK Limited. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.